Legal
Terms & Conditions
Terms and Conditions for Adults
1. Trial Lesson
- A 5-Lesson Package can only be purchased after completing a trial lesson with Madeline.
2. Lesson Package Validity
- Each 5-Lesson Package must be used within 4 months from the date of purchase.
- If the package expires, you may request a credit by contacting Madeline Music.
- Credits must be used within 1 month of being issued.
3. Communication
- Most communication will be via email. This may include lesson notes, reminders, practice recordings, and other resources.
- It is the student's responsibility to ensure they have access to and regularly check their email.
Terms and Conditions – Under 18s
1. Lesson Structure & Payment
- Under 18 classes run according to the standard school terms.
- Term fees must be paid before your first class.
- Lessons are available weekly or fortnightly.
2. Invoicing & Payments
- Invoices will be sent via email by Madeline or Phoebe.
- Payments are made by bank transfer.
3. Missed Lessons & Make-Up Policy
- If a lesson is missed, make-up lessons are offered during the first week of the school holidays or during the term.
- Make-up lessons are available Monday to Wednesday, between 10:00am–12:00pm over the school holidays.
- Bookings for make-up lessons are essential.
- Make-up lessons are not available during the summer holidays.
4. Holiday Options
- During school holidays, students may book a one-off class with friends, or an additional lesson to prepare for an upcoming performance.
- These must be arranged directly with Madeline or Phoebe.
5. Communication
- Most communication will be via email. This may include reminders, recordings, lesson notes, and updates.
- Parents/guardians are responsible for ensuring they can access these communications.
Terms and Conditions – All Students
1. Risk & Safety
- All students who attend in-person lessons do so at their own risk.
- You agree to release Madeline, Phoebe, and our studio location from all liability, including but not limited to: falls, accidents, or difficulty locating the studio.
- We are not responsible for any misuse of your vocal cords outside of lessons. Students are encouraged to practice safely and follow teacher directions to maintain vocal health.
2. Teacher Rights
- We reserve the right to terminate lessons at any time if deemed necessary by the teacher.
- Reasons may include (but are not limited to): scheduling conflicts, suitability, compatibility, or safety concerns.
- If lessons are terminated by us, you will receive a formal email notification, and a full refund will be provided if applicable.
Questions? Contact Madeline.Music.Sing@outlook.com